Le Freak très chic

Privacy Policy

Last updated: November 11, 2026

This policy explains which personal data Le Freak collects, why we use it, who we share it with, how long we keep it and how you can exercise your rights.

1. Who we are

Le Freak is a brand of Marjorie Hongmei Monteiro Wong, who is responsible for processing your personal data. Contact for any privacy matter: lefreakbag@gmail.com.

2. Data we collect

  • Name, email and phone/WhatsApp number.
  • Shipping address.
  • CPF (Brazilian tax ID), for purchases in Brazil only, for invoicing and payment.
  • Order details: bags, amounts, shipping, payment method and status.
  • Communication preferences: whether you agreed to order updates by WhatsApp and whether you subscribed to the newsletter (with date, time, source and the wording you accepted).

We do not keep card details: they are entered and processed directly by Mercado Pago and Stripe.

3. Why we use it

  • To process and deliver your order.
  • Customer service.
  • Order updates by email and, if you allow it, by WhatsApp. This consent is never used for marketing.
  • Newsletter with news and launches, only with your consent and after you confirm through the email we send you.
  • Fraud prevention.
  • Legal and tax obligations.

4. Who we share it with

We share only what each purpose needs, with:

  • Mercado Pago — payments in Brazil.
  • Stripe — payments in the US, Switzerland and Europe.
  • Melhor Envio — shipping quotes and labels in Brazil.
  • Shippo — shipping quotes and address validation in the US, Switzerland and Europe.
  • Post CH (Swiss Post) and the carriers delivering your order (Correios, Loggi, Jadlog, USPS and UPS).
  • Our email provider and our website hosting provider.

We do not sell your data.

5. International transfers

Some of these services store or process data outside the country you are in — for example in the United States and the European Union. In those cases, the providers apply the safeguards required by law, such as standard contractual clauses.

6. How long we keep it

  • Order data: for as long as tax law requires.
  • Newsletter: until you unsubscribe.

7. Your rights

You can access, correct and delete your data, find out who we share it with, withdraw a consent and unsubscribe from the newsletter at any time. Just email lefreakbag@gmail.com — we reply within 15 days. Every newsletter email also has an "Unsubscribe" link that removes you from the list immediately, in one click and without logging in.

8. Cookies

We only use cookies and browser storage that the site needs to work:

  • Bag: keeps the bags you picked, in your own browser.
  • Access password: a cookie that keeps the store unlocked for 30 days while it is password-protected.
  • Language and market: remember your country, currency and language, and whether you already closed or answered the newsletter invitation.

We do not use analytics or marketing cookies, so we do not show a cookie banner. If that changes, we will ask for your permission before turning them on and update this policy.

Information by region

Brazil (LGPD)

Legal bases: performance of a contract (processing, charging and delivering your order and customer service), compliance with a legal or regulatory obligation (invoicing and tax records), legitimate interest (fraud prevention) and consent (newsletter and WhatsApp updates).

You have the rights under Article 18 of the LGPD: confirmation that we process your data; access; correction of incomplete, inaccurate or outdated data; anonymization, blocking or deletion of unnecessary or excessive data; portability; deletion of data processed with consent; information about who we share it with; information about the option not to consent and its consequences; and withdrawal of consent.

You can also file a complaint with the Brazilian National Data Protection Authority (ANPD).

Switzerland (FADP/nDSG)

Controller: Marjorie Hongmei Monteiro Wong (Le Freak) — lefreakbag@gmail.com.

Your data may be sent to the following countries: the United States, countries of the European Union and the European Economic Area, and Brazil (for orders delivered in Brazil). For countries without a level of protection recognised by Switzerland, such as the United States, we use providers that apply appropriate safeguards, such as standard contractual clauses.

You can file a complaint with the Federal Data Protection and Information Commissioner (FDPIC/EDÖB).

European Union (GDPR)

Legal bases: performance of a contract (Art. 6(1)(b)), legal obligation (Art. 6(1)(c)), legitimate interest in fraud prevention (Art. 6(1)(f)) and consent for the newsletter and WhatsApp updates (Art. 6(1)(a)).

You have the right to access, rectification, erasure, restriction of processing, data portability and objection, and to withdraw consent at any time without affecting processing carried out before.

You can file a complaint with the data protection authority in your country.

United States

We do not sell or share your personal data for targeted advertising.

To request access to or deletion of your data, email lefreakbag@gmail.com. We reply within 15 days and will not treat you differently for exercising these rights.